All Services rendered by or on behalf of Climb ZA to the Clients are subject to the terms and conditions, as set out below.

This website is free to use for anyone, however by using this web site you automatically agree to adhere to the following terms and conditions. Should you not agree to these conditions please do not use this web site.

Disclaimer

1) Climb ZA  will at no time be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Furthermore, Climb ZA makes no representations or warranties, implied or otherwise, that the content available from this web site are free from errors or omissions.
2) Due to the dangerous nature of climbing and mountaineering, Climb ZA cannot be held responsible for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this web site.

Intellectual Property Rights

1) The images used to represent various products are specifically selected to provide a visual representation of the actual item. These images are for illustrative purposes only and cannot be used as an actual indication of item, feature, size, colour or any other specification.
2) Where ever used, the logos of the respective companies are registered trademarks of their respective companies.
3) You may print and download portions of material from the different areas of this site solely for your own non-commercial use.

Privacy Policy
1) Climb ZA does use cookies to store a “Unique Identity Key”.
2) The ID Key is used in conjunction with information saved to our database.
3) You may remove any and all cookies without affecting the running of this web site. However you may be required to provide a username and password resulting in the cookie being re-created.
4) No information provided to us in the Sign Up process will be publicly accessed in any way.
5) Climb ZA does not sell, share or distribute any personal information collected at the time of Signing up.
6) It is not required that you sign up to use our site, however you are required sign up should you wish to place an order.
7) Climb ZA uses the information stored purely for administrative and ordering purposes.
8) Information collected when making a credit card purchase may be used to investigate the legitimacy of the transaction.
9) Credit card numbers saved or stored on our servers are done so in an encrypted manner.

Value Added Tax

1) Climb ZA is not VAT registered.

Warranty

1) Climb ZA can only extend the warranty provided by the manufacturer of the item.
2) If an item stops working from normal use contact us to arrange the return of the item.

Returns Policy

1) You have 7 days after the purchase date of your items in order to return your item for a replacement.
2) You will NOT be refunded.
3) Please ensure you have the original Invoice and the original packaging, and documents.
4) It is your responsibility to deliver and / or cover the cost of return of the items.

Pricing

1) Prices displayed on our site are subject to change without notice.
2) Prices that are quoted using our quotation system are subject to change without notice.

Stock Availability

1) If an item ordered is out of stock in our shop and with the suppliers you will be notified and the order can be adjusted accordingly.

Security

1) We use 128 bit SSL (Secure Sockets Layer) to protect the information submitted during the credit card authorization process.
2) Climb ZA deems this sufficient security to protect the information submitted and request that the users of this site engage in responsible computing in order to ensure that they do not become vulnerable to security threats.

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